An experienced technician uses specific tools, such as metal rods and picks, in order to remove the dents in your vehicle to provide paintless dent repair.  The tools are used to massage out the minor dents and dings that occur to the finish of a vehicle.  This process is achieved when the technician works on the dent from the inside panel and accesses the ding from behind.  Simply put, the ding or dent is massaged and pushed out.  The process is fairly quick and will get you back on the road driving a dent free vehicle!